Work Experience.

Davies Niche Claims Handler

I initially joined the role with responsibility for accurately inputting, updating and maintaining critical data relating to insurance policies and claims. My role has since developed to include a wider range of administrative and operational responsibilities, including scanning and uploading incoming post onto internal systems, processing and sending outgoing correspondence, and supporting the day-to-day management of claims administration.

I also help oversee a small team based in Pune, coordinating their work and ensuring claims are accurately and efficiently loaded onto our insurance system. Alongside these responsibilities, I have developed my experience in claims handling, dealing directly with customers and assisting them throughout the claims process.

2022 - Current

Sports Direct Sales Assistant

The main role within this company was to liaise with customers on a day to day basis in order to provide support and help them with their needs. I also ensured I gave them insightful product knowledge and placement to sustain the sales of the branch

As well as working with customers a vital part of the job was to build a tight relationship with colleagues to maintain a high team efficiency, this was very important especially during the busy periods. This was a useful skill to have as I eventually was given the responsibility of looking after newcomers and training them up on the shoe department.

2018 - 2022

Graham Engineering Apprentice Welder

This was my first role after finishing school and gave me many practical skills as I was involved in various sectors within the engineering industry including Turning, Milling, CAD, CAM, CNC and Tool Making, both in the classroom and onsite at my employer’s company working alongside experienced engineering staff.

Although this role doesn’t fit into my current career path it was an essential job to develop my core working skills and helped me develop into the person I am today.